Jack Ma: Customers First, Employees Second then Shareholders

Jack Ma says ‘customers first, employees second, and shareholders third’ but he has done a fantastic job for his shareholders. To achieve a great return, investors do not need to find a CEO who cares most about shareholder value, especially short-term, as Jack Welch admitted later

‘Unparalleled Ruthlessness’ Awaits: Jack Ma’s Letter to Alibaba Employees